Our customers

Your feedback matters

Who are our customers? And what do they think of Novo? Learn the answers here. Your feedback is not here? We look forward to hearing from you. Write to us!

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„Dear Ms Schlösser and team,
I would like to express again my sincere thanks for your kindest consultation and the samples you send for free. Great company and really nice people working there."

'Hello, when I ordered a sample from you about a month ago I was amazed at its prompt and smooth delivery.
THANK YOU.
Then I showed your product to my colleagues in the intensive care ward and they were immediately very enthusiastic. Some knew of the product from other hospitals they had previously worked in.
Some were at first rather sceptical that the tubes were fixed firmly enough, but they were astounded at how well the tubes (using the adhesive Velcro® tape) were fixed.
It has now been decided to fix tubes using only your holders. The patients now have much fewer or no pressure sores on their mouths and lips. A commendation for your product. THANK YOU'

"First of all, we used the tracheostomy tube holders with the velcro fastening [BePa-Clip VARIO] as the clip type was a little too difficult to attach to the Bivona tracheostomy. However we are very pleased with the velcro fasteners and continue to use them today.

The horrendous scars and pressure scores from the previous ties were healed within 10 days of using your product and William has not had another score since."

„My daughter uses the BePa-KidsClip [...] and we really would like to continue using your fine product.
My daughter was born in Homburg, Germany and received her follow-up care from Heidelberg University Klinik. We have used mostly German products until we moved back to the US this past June 06. Mr [...] is with the medical supply company that I'm using in hopes of connecting with the German companies to continue with the products that I have come to love and trust. BePa-KidsClip VARIO 11/V."

„We tested your samples and found them extremely „nurse-" and „patient-" friendly. Beside that they have proven safe and easy to handle. We would definitely like to use your product."

„I have used BePa-KidsClip for my child for almost 4 years. It was very comfortable and safty"

„Thanks for your reply, which shows how much you care, god bless you.
Hoping always to keep in touch with each other, with great wishes of happy life full of success for u & family. Waiting to meet you one day."